What You Need to Know About Telemedicine

added on: May 29, 2020

The health and safety of our patients and team has always been our top priority, and it has been first and foremost on our minds during COVID-19. We are excited to permanently use telemedicine as an integral part of our practice. We offer you this guide, highlighting the important factors and benefits of telemedicine at The Oral Surgery Group.

What is telemedicine?

Telemedicine, which you can access from the safety of your home, is a virtual dental consult that includes a two-way conversation through video conference. During a dental video consultation, we evaluate your dental condition and advise you what to do next.

The ADA defines telemedicine as:

“Telemedicine provides the means for a patient to receive services when the patient is in one physical location and the dentist or other oral health or general health care practitioner overseeing the delivery of those services is in another location.”

Why We’ve Made Telemedicine an Essential Part of our Practice

Our doctors make every effort to provide you with the dental care you need in a safe and timely fashion. We are happy to note that most insurance companies are covering virtual or telemedicine consultations as if they are in-person visits. In addition to allowing for oral care while we shelter in place, telemedicine provides many advantages.

Telemedicine aligns with physical distancing orders.

As we slowly and cautiously ease back into in-person appointments and care, we are navigating adaptations to our public health strategy and seeking to keep our patients and staff as safe and comfortable as possible. Telemedicine helps limit exposure for patients and staff, no matter where we are in the scope of physical distancing.

Telemedicine offers convenience.

COVID-19 or not, telemedicine provides more convenient and efficient consultations because they can be completed at home from your desktop, tablet, or mobile phone rather than our office. If, after a telemedicine consultation has been completed by one of our four doctors, it is deemed necessary to come into the office, our doctors are available for same-day and next-day appointments. The Oral Surgery Group is also able to perform follow-up appointments via telemedicine. This truly minimizes the need to come into our office for multiple visits.

Benefits of Telemedicine

Telemedicine consultations have been successfully integrated into our practice, and they not only keep us safe and healthy during the coronavirus pandemic, but also provide the following benefits:

  • Convenience
  • Shorter wait times
  • Expanded and improved access
  • Increased efficiency
  • Timeliness

Tips for a Successful Telemedicine Call

To ensure your telemedicine consultation goes as smoothly as possible, follow these simple steps. Make sure that you have:

  1. Completed all forms electronically as instructed.
  2. Emailed relevant medical imaging ahead of time.
  3. Charged the device that you plan to use during the video call.
  4. Found a quiet place to speak with your doctor.

Our entire team has been trained in using telemedicine to ensure you receive excellent care and attention. Rest assured our telemedicine services are encrypted, HIPAA-compliant virtual, online dental consultations. We have taken extra measures to ensure you receive the best and safest care possible while keeping your information protected and secure.


Schedule a telemedicine consult today


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